Frequently Asked Questions

We recommend booking as soon as you know you are travelling, and have decided on which tour(s) you would like to go on. As Portugal is currently a popular destination, a lot of days get booked in advance, so if you leave it for too close to the date, you may have trouble finding an open day. Also, some of our tours can be quite popular so it’s best to secure your spot as soon as possible.

Our tours are designed to accommodate all ages and we do have participants from just a few months old to senior ages. As our tours are for individual groups only, you always decide whether you want or not to perform any activity and we will adapt accordingly. But also most of our tours are designed to be of a low to moderate difficulty, so most participants will not have any trouble with them, or may have only with one location or attraction to which we can adapt. If you have any special restrictions contact us and we will design a specific itinerary that takes your limitations into account.

All our tours include the following:

• Pickup and drop-off at the hotel or accommodation
• Private high standard vehicle
• Guided tour
• WiFi
• Bottled water
• Parking, fuel and toll costs
• Insurance as required by law

Check each tour page as each tour may have specific inclusions that are part of the price .

The following items ARE NOT included in the price of the tour:

• Personal expenses (souvenirs, etc)
• Meals
• Entrance fees

We can offer discounts if you book more than one tour with us. Special multi-day tours already have those discounts incorporated. If you are planning to book more than one day and don’t see the program you want in the available products please contact us so we can develop your personalized itinerary

Our guides speak 4 languages, English, Spanish, Italian and Portuguese. We have a number of nationalities on tour and our guides are used to tour members not being 100% fluent in English.

To maximize the experience and the knowledge you can get out of our tours, we offer private group tours only. So if you want to book a tour with us and it’s just you, it will be just you on the tour.

We offer private group tours only. When you book with a group, only members of your group join the tour.

Our groups are divided in 2 tiers. One up to 3 people, using a Mercedes E class sedan, and then up to 7 people using a Mercedes V class minivan. The maximum number of people that you can book directly is 7 people. For other group sizes please contact us so we can arrange a solution for your larger group.

Portugal has a mild to warm climate, even off the summer months. So if you are travelling in the Spring, Summer or Autumn, be sure to bring comfortable clothing.

We always recommend that people use layered clothing because due to the locations to visit, the weather can vary.

Always bring comfortable shoes to deal with the old cobblestone streets that are beautiful, but may hurt your feet after a few hours/days.

Children must always travel with an adult. We offer child seats (3 yrs old or above) on request and at no extra cost if advised at time of booking. If your child is under 3 and it still travels in a baby carrier, you can simply bring your own, for the other cases please contact us so we can determine how can we accomodate your toddler.

If you schedule a tour with us and need to get to the airport or a cruise ship at the end of the tour, we can drop you off there. Also if you arrive and want to start right away with your tour, or just have a short layover, we can also pick you up from the airport, train station or cruise terminal. If you need to get to the airport/train/cruise terminal on a different day just check out our Transfers page or contact us so we can arrange it for you.

Of course. We can pick people up on every location within the city of Lisbon, which includes Airport, Train Stations and Cruise Ship Terminal. Just don’t forget to advise us of your Flight or Ship time and if you need to get back, what is your time limit for checking in or embarking so we can plan everything accordingly.

Please advise us of any specific dietary requirements or any other special needs at time of booking.

Of course. We will always present you with some alternatives if you have dietary restrictions or need some specific type of diet. It’s always best to advise us at the time of booking so we can pass the information accordingly and be prepared.

Naturally that it always depends on the severity or the extension of the allergies, but there are always options and so far nobody went back hungry :).

Our gastronomy is very comprehensive and there will be always options for conditions like gluten or lactose intolerance, or restrictions for different reasons like pork or beef, or meat altogether, for example.

What we do ask is that you warn us at the time of booking and we will adapt accordingly if needed.

You can pay for the tour through our site and booking system. We work with the worldwide electronic payment provider Stripe to provide acceptance for all major credit card brands in complete security.

Tipping is not mandatory in Portugal, however it’s much appreciated. If you feel you have received excellent service and would like to show your gratitude a tip will be accepted by your guide who will be very grateful.

There are no set amounts or guidelines on tipping in Portugal, so whatever you feel comfortable with will be just fine.

We have mobile routers on all our vehicles that provide 4G internet access for up to 8 devices. Naturally that the focus of your day will be outside your phone, but if there is anything you need to see or check you will always have that possibility while on board.

Our tours are designed to be of light to moderate activity, except when the monuments or attractions are more demanding.

But usually our tours are mostly made by car with some short walks to visit a couple of attractions or landmarks.

Nevertheless, all the activities are explained on the tour pages and on the tour day and if anything needs to be adapted, or if one person prefers to skip any location we adapt and there are always alternatives.

We have flexibility with the tours and a great part of the tours is normally made by car. Our guides will make stops along the way at places of interest that aren’t weather dependent such as wineries or monuments, so you will still see some awesome places even if it’s raining! We have yet to cancel a tour due to inclement weather, never happened!

It always depends a little on the tour itself, depending on the number of attractions visited.

On Daytrips normally you’ll always need to have lunch and that may depend on the restaurant selection which we will present you with the options, and for personal expenses, a souvenir, a snack or something.

Then, for the attractions that you plan on visiting or that are visited on the tour.

Nevertheless on most locations card payments are accepted unless for small amounts (lower than 5€).

Our tours are made on high standard unidentified black (or dark) vehicles, normally Mercedes E Class for smaller groups or a V Class Minivan for larger (up to 7) groups. Comfort and privacy are always first.

Your tour guide is a multi-skilled, multi-tasker. From sharing their knowledge of Portugal to sharing local insights, they are much more than just a driver.

As experienced guides, they also have the flexibility to take the group to different stops depending on the mood of the day. Additionally, they can also suggest places to eat and drink in the evening.

Our tours are offered in four main languages. English, Spanish, Italian and naturally, Portuguese. Nevertheless we can accomodate special requests for other laguages (depending on availability and on the season).

We offer a vast number of tours and daytrips throughout the country. Nevertheless what you are looking for may not be available as a pre-programmed tour. Not all people want to see the same and we offer what is normally more searched. If this is the case don’t worry, just contact us and we will develop a tour with your preferences in mind. As an example we offer one tour in the Fátima area, and another in the Tomar area but we don’t have a tour that combines both areas. Nevertheless, we can do it if you contact us.

Here is a list of the main tours we offer:

• Lisbon – Heritage and Modernity
• Sintra and Cascais 
• Mafra and Ericeira
• Arrábida
• Southwest Coast – Remote Atlantic Tour
• Nazaré (Big Waves)
• Fátima Sanctuary and Shepherds Museum
• Fátima, Batalha, Nazaré and Óbidos
• Évora
• Évora and Estremoz or Monsaraz
• Knights Templar Route (Tomar, Almourol, Barquinha)
• Ammaia, Marvão and Castelo de Vide
• Portuguese Horse World Heritage (Alter do Chão, Estremoz)
• Coimbra Universities and Heritage
• Coimbra and Buçaco or Conímbriga
• Tour to Porto
• Tour to Algarve
• Paiva Walkways and 516 Bridge
• Lisbon and Sintra or Mafra Tours in 2 Days
• Lisbon, Sintra and Fátima or Évora Tours in 3 Days
• 3 Days in Evora with Monsaraz, Estremoz and Marvão
• 10 Days Portugal Itinerary
• Porto (from Porto)
• Douro (from Porto)
• Braga and Guimarães (from Porto)
• Coimbra and Aveiro (from Porto)
• Santiago de Compostela (from Porto)

Yes, of course. Depending on your needs and reason for travelling we offer the best way to reach your destination, either you’re on vacation, or you’re moving into this beautiful country or you just need to go to another city like for a SEF appointment, for example. All of these transfers we can provide and just like the tours they are done always with the best vehicles, an E Class Mercedes if you are a small group up to 3 and don’t need a lot of luggage and a V class Mercedes Van for the other cases.

Here is a list of some of the transfers we provide from Lisbon Airport:

• Lisbon City
• Cascais/Sintra
• Sesimbra/Setúbal
• Troia
• Comporta
• Lisbon to Algarve (Portimão/Faro)
• Lisbon to Porto
• Aveiro
• Beja
• Braga
• Bragança
• Castelo Branco
• Coimbra
• Covilhã
• Douro Valley
• Elvas
• Évora
• Guarda
• Guimarães
• Leiria
• Montargil
• Nazaré
• Óbidos
• Pombal
• Portqalegre
• Praia del Rey
• Santarém
• Tomar
• Valença
• Vila Real
• Viseu
• Zambujeira do Mar
• Seville
• Santiago de Compostela
• Vigo
• Madrid

We also provide transfers to Porto city from Porto Airport here

We provide with all kinds of ground transportation for small groups or individuals. This includes executive services, transportation to an event or conference, waiting for the meeting, keynote or another event to end, and drive back to the airport or hotel. Also support for events in transporting larger groups, or weddings, either for the married couple or some important guests, especially if they are foreign and don’t have means of transportation. We can pick up passengers in the executive terminals or private airdromes and also provide rental with driver solutions. If you have other needs contact us and we’ll let you know if it’s possible.